Call Us: 1-617-412-5020

Policies

Scheduling

Alexis handles all scheduling for Woof-It! Please email her at alexis@woofitpetcare.com to add or cancel visits.

Payment

Woof-It! accepts payment by check or credit card.
Weekly dog walking is billed monthly and payment is due two weeks after invoices are received. More detailed information can be found on the payments page.

Petsitting service is billed in advance and payment is required before service begins.

Cancelation Policy

Please give as much notice as you can with regard to cancelations. A $10 cancelation fee is applied for same day cancelations.

Holidays

Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving Day
Christmas Day
New Year’s Day

Weather

Woof-It! will use discretion in inclement weather and might cut visits short in the case of extreme heat (90+), extreme cold (20 and below), thunderstorms, or heavy snow. Schedule changes due to the weather will be communicated via email.

Keys

Clients are expected to provide us with two sets of keys (one to be kept locked up as a back up). There will be a $5 fee for key duplication.

Dogs

We require that all dogs:
Be registered with their city of residence
Be vaccinated and current – please provide upon request
Have a safe, strong leash
Have a collar with ID tags (name, contact number) and rabies tag