Policies

Scheduling

Alexis handles all scheduling for Woof-It! Please email her at alexis@woofitpetcare.com to add or cancel visits.

Payment

Woof-It! accepts payment by check or credit card.
Weekly dog walking is billed monthly and payment is due two weeks after invoices are received. More detailed information can be found on the payments page.

Petsitting service is billed in advance and payment is required before service begins.

Cancelation Policy

Please give as much notice as you can with regard to cancelations. A $10 cancelation fee is applied for same day cancelations.

Holidays

Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving Day
Christmas Day
New Year’s Day

Weather

Woof-It! will use discretion in inclement weather and might cut visits short in the case of extreme heat (90+), extreme cold (20 and below), thunderstorms, or heavy snow. Schedule changes due to the weather will be communicated via email.

Keys

Clients are expected to provide us with two sets of keys (one to be kept locked up as a back up). There will be a $5 fee for key duplication.

Dogs

We require that all dogs:
Be registered with their city of residence
Be vaccinated and current – please provide upon request
Have a safe, strong leash
Have a collar with ID tags (name, contact number) and rabies tag

We’re In Your Neighborhood!

Serving all or part of these communities:

Roslindale
West Roxbury
Jamaica Plain
Dedham
Hyde Park
Norwood

Dog Walking

We give your dog individual attention! Pups come to trust and rely on the walker who visits them.
We offer visits for 15 minutes, 30 minutes or an hour, and we keep our walking groups small- never more than three pups, and more often pairs or even solo walks. We know that socialization is important, but understand that some dogs prefer to ‘go it alone’, so we offer solo walks for no extra charge.

At Woof-It!, we make sure that at least two of our team members know each pup’s routine, so we never miss a visit if a walker needs a day off. Our team is small enough to become invested in the well being of every pet we visit, but large enough to meet all the walking, sitting, and playing needs of our clients.

Pet Sitting

Going out of town? No worries! Woof-It! provides personalized in-home care for dogs, cats, fish, birds, rabbits, chinchillas, and ferrets. We can provide two, three, or four visits a day. We can even have one of our team stay in your home with your pets overnight. We provide all the care your pets may require and also bring in mail, water plants, turn lights on and off and other small chores to ensure that your home is safe and well looked after.

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